Partnerships

Long term commitment

Our partnership with you continues long after we’ve successfully delivered your development, with meaningful aftercare and support whenever you need it.

It’s the level of service and partnership that lies at the heart of our business and sets us apart from our competitors. Our team will provide you with full building management training when you move in and will be available in the future for ongoing support through our 24 hour hotline.

With a nationwide portfolio of medical centres under management and growing, we are also able to offer a comprehensive range of building management services to support your business. These are aimed at giving you peace of mind and leaving you with more time to focus on your patients. As your needs change in the future we will also be on hand to work with you as services evolve and new opportunities arise.

The MedicX 24/7 helpdesk and unique My MedicX management service, ensure support continues long after you’ve moved into your new building.

Considering all perspectives

Prior to commencing any design work we go to great lengths to ensure we define a well considered and holistic brief for the project. The brief is not about how many consulting rooms there needs to be, it is about exploring the possibilities, making considered decisions and defining clearly how the building should work.

We must understand how the building needs to work from a patient perspective, the staff requirements, the vision and possibilities for integration of services and space, IT and communications strategy, security arrangements, how the building will be maintained and accessibility.

Maintaining a high level of satisfaction

Creating quality space where staff can work effectively and efficiently removes frustrations and promotes togetherness. This helps not only staff retention and recruitment but also the happiness of staff which goes a long way in the overall delivery of a positive patient experience. Creating an environment where staff naturally interact and bond improves teamwork and in turn efficiency, so we focus on staff rooms and indeed look to create private staff outdoor spaces.

See how we can work with you